(1) Except as set forth in (2), a complete renewal application must be submitted to the department at least 30 days prior to the license expiration. 

(2) A renewal application submitted less than 30 days prior to license expiration must be accompanied by a request for extension.  An incomplete renewal application submitted less than 30 days prior to license expiration is subject to summary denial. 

(3) Request for extension will be considered on a case-by-case basis and will be granted in the department's sole discretion.  At minimum, the request must contain:

(a) the specific length of extension sought; and

(b) the reason extension is necessary, including circumstances outside the requestor's control.